Protecting your personal information is one of eloncasino's most important responsibilities. This privacy policy clearly explains what data we collect, why we collect it, where it is stored, and how it is kept secure — straightforward and transparent, with nothing hidden.
When you create an account or use our services on Eloncasino, certain information is collected. This falls into two categories — what you provide directly and what the system collects automatically.
Your name, date of birth, email address, phone number, and residential address — information you provide yourself during registration.
Deposit and withdrawal details, mobile banking numbers (Mobile Pay/Nagad/Rocket). Full account numbers are never stored.
As part of the KYC process, you may be asked to provide a copy of your national ID, passport, or driving license.
IP address, browser type, operating system, and session duration are collected automatically for security and technical improvement purposes.
Games played, time spent, and bet amounts are recorded for account history and responsible gaming monitoring.
Please note: We never store your full payment card number or PIN. Payment details are sent directly to the payment gateway in encrypted form.
Eloncasino only collects information that is strictly necessary — nothing more. Every piece of data we collect has a clear and specific purpose.
| Purpose | Explanation |
|---|---|
| Account Management | For login, password resets, and account verification. |
| Payment Processing | To process deposits and withdrawals securely. |
| Fraud Prevention | To detect and prevent fraud and money laundering. |
| Legal Obligations | To comply with licensing authority requirements. |
| Customer Support | To resolve your issues quickly. |
| Experience Improvement | To suggest games and offers tailored to your preferences. |
| Responsible Gaming | To identify patterns of excessive gaming and send timely alerts. |
We believe transparency is the foundation of trust. No data is used for any purpose not stated here.
Your data is stored on secure cloud servers that comply with international security standards. These servers undergo regular security audits.
Deletion requests will be processed as promptly as possible, subject to any applicable legal obligations.
Eloncasino never sells your data. However, in limited circumstances, certain information may be shared with specific third parties.
To complete transactions, the necessary details are shared with payment gateways such as Mobile Pay, Nagad, and Rocket. These providers operate under their own security policies.
Limited session data is shared with providers such as Pragmatic Play or Evolution Gaming to operate live games. No personally identifiable information is shared.
If we are legally required to share your data under a court order or regulatory directive, we are obligated to comply. In such cases, we will inform you to the fullest extent permitted.
Our Commitment: Your data is never shared with any third party for marketing or advertising purposes.
The Eloncasino website and app use cookies and similar technologies. These are small text files stored on your device that help improve site functionality.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.
You have full control over your personal data, and Eloncasino respects those rights.
You may request to know what personal data we hold about you.
If any of your information is incorrect, you can request a correction.
You can request that your data be deleted, provided there are no legal obligations preventing it.
You may request that we stop processing your data in certain circumstances.
You may request a copy of your data in a structured, portable format.
If you are unhappy with how your data is handled, you can file a complaint with us or the relevant authority.
To exercise these rights Help Center Get in touch or email us directly: privacy@eloncasino.biz. We typically respond within 30 days.
Eloncasino strictly does not serve anyone under the age of 18. We do not knowingly collect or store any data from minors.
A note to parents: please use parental control software to prevent your children from accessing this site on your devices.
Eloncasino follows the highest industry standards to protect your data. No security system is 100% foolproof, but we take every possible precaution.
In the event of a security breach, we will promptly notify affected users and take immediate steps to minimize any damage.
Eloncasino may update this privacy policy from time to time. Any changes will be published on this page with a revised date, and for significant updates you will be notified via email or in-app notification.
If you have any questions, concerns, or complaints regarding this privacy policy, please get in touch. We are committed to responding to every message.
Privacy@eloncasino.biz — Reach out directly for any privacy or data protection concerns.
Get an instant response via 24/7 Live Chat directly from the site or app.
Help Center Open a ticket and you will receive a detailed response within 48 hours.
The core pillars of our data protection
All communication between your device and our servers is encrypted with 256-bit SSL. No one can intercept it in transit.
Eloncasino never sells your personal information to advertisers or data brokers — this is a firm, non-negotiable policy.
Third-party security experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.
Visit your account settings at any time to view, update, or request deletion of your information.
We only collect the information we need — nothing more. Requesting or collecting unnecessary data goes against our policy.
We respond to all privacy-related complaints within 48 hours and aim to resolve them within 30 days.
Your privacy is our top priority at eloncasino. Join today and enjoy a safe, trusted gaming experience.
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