Eloncasino Terms & Conditions — Please Read Before Using

These terms and conditions apply to all users of the eloncasino website (eloncasino.biz) and its mobile application. By accessing the site or creating an account, you are deemed to have accepted these terms.

Eloncasino is an internationally licensed online gaming platform. We believe transparency is the foundation of trust — which is why every rule is written in plain, easy-to-understand language.

• Eloncasino reserves the right to update these Terms & Conditions at any time.
• Continued use of the site after any changes have been made constitutes acceptance of the updated terms.
• This platform is strictly prohibited for anyone under the age of 18.
• Access to our services is prohibited from countries where online gaming is illegal.

To open an account with Eloncasino, you must provide accurate and complete information. Registering with false details is strictly prohibited and may result in account closure.

As part of the KYC (Know Your Customer) process, eloncasino may request a copy of your National ID, passport, or driving license at any time. This is mandatory for large withdrawal requests.

Eloncasino supports Bangladesh's major mobile banking services, including Mobile Pay, Nagad, and Rocket. All payments are secured with SSL encryption.

• Minimum deposit: ৳100 BDT (may vary depending on the payment method).
• Deposits are usually credited to your account instantly. If there is a delay, please contact support.
• Minimum withdrawal: 500 BDT.
• Withdrawals are typically processed within 5–30 minutes.
• It is strongly recommended that your deposit and withdrawal method be the same.

Using a third-party payment method — such as depositing or withdrawing via someone else's mobile banking — is strictly prohibited. Violations will trigger an account verification process and may result in temporary payment holds.

Eloncasino regularly offers a variety of bonuses and promotions — including welcome bonuses, free spins, reload bonuses, cashback, and more. Each bonus has its own terms, clearly stated on the offer page.

• Bonuses are only available through officially announced offers by eloncasino.
• Bonus funds cannot be withdrawn directly — they may only be used to play games.
• Some games do not contribute to bonus wagering, or contribute at a reduced rate — see the offers page for details.
• Eloncasino reserves the right to modify or cancel any bonus at any time.

All games at Eloncasino use internationally certified RNG (Random Number Generator) technology, audited regularly by independent third parties. This ensures every outcome is entirely random and never predetermined.

Live Casino games are hosted by real, experienced, and trained dealers. Eloncasino guarantees fair play in these games as well.

• Each game has its own rules — please read them before playing.
• If a game is interrupted mid-session, the outcome will be determined based on server logs.
• If a technical error is detected during a game, that round will be considered void.
• If a match is cancelled in Sports Betting, all related bets will be refunded.
• In any dispute regarding odds changes, eloncasino's decision is final.

The following actions are strictly prohibited on eloncasino. Violations may result in permanent account closure and forfeiture of balances.

• Engaging in fraudulent or deceptive activities.
• Using bots or automated software to play games.
• Exploiting system errors or bugs to gain an unfair advantage.
• Opening multiple accounts to abuse the bonus system.
• Attempting to gain unauthorized access to another user's account.
• Money laundering or transactions involving illegally obtained funds.
• Attempting to abuse bonuses through random guessing or exploitative play (bonus abuse).
• Threatening, harassing, or engaging in offensive behavior toward other users or staff.

Eloncasino reserves the right to close or restrict any account without notice, particularly in cases of terms violations.

• You may request to close your account at any time.
• Please withdraw any available balance before closing your account.
• If an account is closed due to a terms violation, any bonus balance will be forfeited. The return of original deposit funds will be subject to review.
• As part of responsible gaming, you can voluntarily opt for self-exclusion at any time.

Eloncasino always strives to provide reliable service, but disruptions may occasionally occur due to reasons beyond our control.

• Eloncasino is not responsible for game interruptions caused by internet disconnection or technical errors.
• Eloncasino is not directly liable for deposit or withdrawal delays caused by third-party payment providers, but will assist in resolving such issues.
• Eloncasino is not liable for any financial losses arising from gaming — all play is entirely at your own risk.
• Eloncasino is not liable for service interruptions caused by force majeure events such as war, natural disasters, or government orders.

Protecting your personal information is our top priority. Eloncasino will never sell your data to third parties.

• Information provided at registration is used solely for account management purposes.
• Information may be shared when required by law or upon request by a regulatory authority.
• All data is stored under SSL encryption.
• Read our Privacy Policy for full details.

Eloncasino may update these terms and conditions at any time. You will be notified of significant changes via email or in-app notification.

If you have any questions about these terms, please get in touch. We are committed to answering every question honestly.

• Email: support@eloncasino.biz
• Live Chat: Available 24/7 via the site or app
• Help Center: /help-center